Professionalising routesetting

This panel will explore how routesetting can be recognised as a professional, creative discipline with clear career pathways.  The discussion will cover what is needed to professionalise the role, including qualifications, apprenticeship schemes, mentoring, and improving working conditions.  The debate will also include key issues including attracting and training new setters, the responsibilities walls have to their teams, and the pros and cons of employing permanent versus freelance routesetters as well as examining industry support measures to protect these valuable professionals. The discussion will also address equality, diversity, and inclusion in routesetting—ensuring setter teams reflect the diversity of their communities and membership.

Moderator: Mary-Ann Ochota, Broadcaster

Panellists:

Ros Beveridge, Freelance routesetter and Senior National Routesetter (youth)

Mike Clevedon, Freelance routesetter

Carol Ng, Freelance Routesetter, Climbing coach & Marketing Manager, The Climbing Works

Dan Knight, Director of Climbing, The Climbing Hangar Group

Diversifying revenue streams: practical strategies for growth and customer retention

As competition is increasing, climbing businesses need to look beyond the wall. This panel explores practical ways to grow revenue, attract new audiences, and build lasting customer loyalty.  The panellists will discuss how to tailor your offer to local demographics, the pros and cons of specialist versus generalist models, and how to stand out in crowded markets.

The discussion will also cover alternative income streams – from yoga and pilates classes and expanding training and workshop offerings to events, corporate bookings, cafés and retail – and how to make them viable, even in smaller spaces. What actually works and where should you invest?  Finally, the panel will look at how to build a membership base that drives both revenue and loyalty.

Moderator: Mary-Ann Ochota, Broadcaster

Panellists:

Jack Griffiths, Director & CEO, Flashpoint Climbing Group

Francesco Ragazzi, Founder & Managing Director, Beta Boulders, Copenhagen

Ben Livingstone, Director, Graystone Action Sports

State of the Nation: The Changing Shape of Indoor Climbing

Join industry leaders for a discussion on the evolving indoor climbing sector. The discussion will explore the current landscape of the indoor climbing industry and its future trajectory. The panel will discuss key macroeconomic trends and the latest insights from ABC industry research. Is the market still on the rise, or hitting a plateau? The expert panel will explore the impact of private equity and venture capital, the realities of competing in saturated markets, and what this means for growth opportunities. The session will close with a look ahead — where is the industry going, and how can businesses stay ahead of the curve?

Moderator: Hannah Mitchell

Panel:

Rich Emerson, Chief Executive, The Climbing Academy

Emily Vermont, Founder & CEO, Indirock

Antoine Paulhac, Co-Founder & CEO, Climbing District

Melanie Bonney, Chief Executive Officer, Coast and Vale Community Action